Prior to admitting a patient, giving medications, drawing blood, or performing any tests or procedures, we confirm identification of the correct patient by asking the patient to state his/her name and date of birth. This is verified with the information documented on the medical record.
Improve the effectiveness of communication among caregivers.
Verbal orders are only used when absolutely necessary. If a verbal order is given by a physician, the order is first written in the medical record by the clinician, and read back to the physician to confirm that it is correct. We have standardized abbreviations throughout the organization. We have also followed national recommendations to eliminate confusing or problem-prone abbreviations.
Reduce the risk of health care-associated infections.
Handwashing or use of an alcohol-based product between patient encounters is enforced to prevent the spread of infection. Alcohol based disinfectant dispensers are located throughout the hospital for convenience of use. Patients also received information regarding steps they can take to prevent infections.
Improve the recognition and response to changes in a patient’s condition.
The “A-Team” is a rapid-response team made up of a Critical Care Nurse and a Respiratory Therapist with critical care training. The team responds rapidly to collaborate with the patient’s nurse in assessing and providing timely treatment when there has been a change in patient’s condition.