African American mother and son visiting daughter in hospital

Financial Assistance

Anderson Hospital is committed to providing quality healthcare services to patients unable to pay their patient financial liabilities. As part of our promise to treat our patients with compassion, courtesy and respect, we offer financial assistance for those who do not have insurance or those who have insurance but are in financial need.

There are a number of ways we can assist you:

Prior to receiving your services:

We have a hospital Financial Counselor located at the front entrance of the hospital within our Patient Access department who can meet with you personally Monday thru Friday between the hours of 8:00a and 4:30p. Meeting with the Financial Counselor can be unscheduled or by appointment by calling 618-391-6920.

During your hospital stay:

During your hospital stay, you may be visited by a financial counselor to discuss your hospital financial responsibilities or qualifications for Medicaid eligibility, if applicable. If you have any immediate questions or concerns regarding your financial obligations, you may contact a financial counselor by calling 618-391-6906 during normal business hours.

After you have received your services:

You may contact a Financial Assistance Representative to discuss financial assistance after you received your billing statement by calling 1-877-444-6382 Monday thru Friday between the hours of 8:00 a.m. and 4:30 p.m.

Financial assistance may include:

  • Helping you apply for Medicaid
  • Determining your eligibility for financial assistance
  • Determining the amount of financial assistance you are eligible to receive
  • Establishing a payment plan

If you are interested in financial assistance, you will be asked to complete an Application for Financial Assistance and to provide information about your employment status, household income, insurance coverage, family size and other information. This will help us to determine how we can assist you in fulfilling your patient financial liabilities.

Below you will find our Financial Assistance documents in English:

A continuación encontrará nuestros documentos de Asistencia Financiera en español: